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Great stories from our entire backlog!

Laziness Is The Father Of Repetition

, , | Right | May 22, 2008

Me: “Hello, this is [Office].”

Caller: “Is this [Different Company]?”

Me: “No, I’m sorry. You have the wrong number.”

Caller: “Oh, sorry.”

Me: “It’s okay… goodbye.”

(They hang up, but seconds later, the phone rings.)

Me: “Hello, this is [Office].”

Caller: “Is this [Different Company]?”

Me: “No, you’ve dialed the wrong number again.”

Caller: “Oh, sorry.”

(They hang up… and the phone rings again.)

Me: “If you keep hitting redial, you’ll just keep getting the same wrong number.”

Caller: “How did you… Oh!” *hangs up*

Magical Little Computers

, , | Right | March 4, 2008

Caller: “Yes, I would like a room for tonight.”

Me: “I’m terribly sorry. We are completely sold out.”

Caller: “Really!? I can’t believe that.”

Me: “I’m sorry. We truly do not have any rooms to sell.”

Caller: “Can I be put on a waiting list?”

Me: “No, we do not do waiting lists.”

Caller: “Who has rooms, then?”

Me: “I would try [Hotel #1] and [Hotel #2]. They may still have rooms available.”

Caller: “You mean, you don’t know?”

Me: “Um… no. I’m sorry I do not.”

Caller: “Well, book me a room at one of those, then!”

Me: “Yeah… there is no way for me to do that. I can give you their phone numbers, though.”

Caller: “Why can’t you just book them for me? Use your fingers at your little computer and get me a room!”

Racism = Stupidity

, , , , , , , | Right | May 30, 2016

(My husband and I are in line to order behind this older redneck-type man with a sour attitude. For the most part, I’m paying no attention, because I’m sharing work-related conversation with hubby, though it’s easy to see that the conversation is tense. Suddenly, the older guy explodes on the young, Hispanic cashier.)

Customer: “D*** it! I just want to order a d*** burger. Is that so f***ing hard to do?”

Cashier: “Sir, I just want to know if you want curly fries or regular fries.”

Customer: “I don’t speak wetback, boy! You need to learn American.”

Cashier: *visibly upset now* “I asked if you want curly fries or regular fries.”

Customer: “Can’t understand a f***ing thing. Need to fire all of your a**es and hire some d*** Americans.”

Me: “Wait, what seems to be the problem here?”

Customer: “I can’t understand the d*** wetback behind the counter. He’s got a f***ing thick accent.”

(This is a complete lie; the kid has no accent at all. We’ve understood every word that he has said clearly.)

Me: “Well, maybe I can help. I know a little Spanish.” *I turn to the cashier, and in perfect English, ask:* “What was the order number and what comes with it?”

Cashier: “He ordered a number eight. It comes with mayo, mustard, and ketchup. I wanted to know if he wanted curly fries or regular with it.”

Me: *turns to the older customer and as loud and slow as I can* “HE WANTS TO KNOW IF YOU WANT CURLY FRIES OR REGULAR FRIES!”

Customer: “What the f***?! Why are you f***ing yelling at me?!”

Me: “Oh, I thought you were deaf. So, is it a stupidity problem, then? Or just racism?”

(He got red in the face and stormed out, still muttering about how Mexicans were taking over Texas. The cashier and his fellow workers were laughing the whole way. I got a free small shake out of it, but I’d have done it with or without the shake.)

Putting The Prices Into Perspective

| Right | March 10, 2015

Customer: “How do you sleep at night charging this much for popcorn?”

Me: *completely fed up with this crap* “I lie awake at night thinking about my mother’s cancer treatments.”

(No response from Customer, and awed shock from coworkers.)

Making A Whole Lot Of Noise About It

| Right | January 8, 2014

(I am calling a room as I’ve had an ‘unusual’ noise complaint. Normally, because of being the overnight shift, I would investigate in person. Given the nature of the complaint I’ve decided to use the hotel phone and call the room. After several minutes, a guest finally answers.)

Guest: “Hello?”

Me: “Hello, sir. This is the front desk. We—”

Guest: “DO YOU HAVE ANY IDEA WHAT TIME IT IS? HOW ABOUT A LITTLE PRIVACY? OR IS THAT TOO MUCH TO ASK?”

(The guest continues rant for about a minute before winding down.)

Me: “Sir, I’m sorry about the inconvenience but we have a noise complaint near your room. The… ah, ‘sex noises,’ grunting and moaning, that have been going on for over 30 minutes are keeping other guests up. They are asking you to keep the sex down so they can sleep.”

(There is eight seconds of dead silence.)

Me: “Sir, are you still there?”

Guest: *click*

(We did not receive another noise complaint!)